New: Staff Training Guides are now available for all integrations.
You can now create fully branded, customizable Staff Training Guides to help every team member confidently promote your loyalty program at checkout. These guides walk staff through how your program works, how customers earn and redeem points, and how to handle common questions or hesitations—all tailored to the POS integrations you’ve connected to Marsello.
Each guide can be easily edited using the drag-and-drop builder, letting you add brand-specific details, customize scripts, and fine-tune the customer experience. Once ready, guides can be shared digitally or exported as PDFs to include in onboarding packs or kept behind the counter for quick reference. With consistent, clear training in place, staff can drive more member sign-ups, improve customer interactions, and help build lasting loyalty behavior in-store.