How to Collect and Manage Customer Feedback
Learn which methods of customer feedback collection could work best for your business and discover why you should consider this essential growth data.
Posts about Customer Experience
What is Omnichannel Marketing?
Omnichannel – the 'in' phrase of the retail space. So what does omnichannel mean & how can you implement it into your business? Read on to learn more.
NEW FEATURE: COVID-19 Contact Tracing Forms!
Learn about COVID-19 Contact Tracing Forms by Marsello; giving you the power to offer your customers contactless check-in at your physical store.
Mastering Personalized Email Marketing with Custom Segmentation
Learn how to segment your customers in groups derived from customers’ shopping data and use those segments to create targeted marketing that converts.
How to Grow Customer Loyalty With Birthday Rewards
Learn the essentials about rewarding your customers on their birthdays and discover the benefits of a generous loyalty program.
Collecting Feedback To Enhance Your Customer's Experience
Fun fact: a 5% increase in customer loyalty can increase your ROI. Learn about rewarding customers & discover the benefits of loyalty marketing. Read more.
SEO Series Part 3: Common Mistakes Retailers Make When It Comes to Seo
Solve common SEO mistakes before ever even making them with Part 3 of our SEO mini-series.
SEO Series Part 2: Making Search Engine Optimization More Affordable
Part 2 of our SEO series gives you actionable tips on getting started with eCommerce SEO while taking the DIY route!